Privacy and Cookies Policies
Last Updated: May 2024
This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website including any other media form, media channel, mobile website related or connected thereto (collectively, the “Site”). Please read this privacy notice carefully. If you do not agree with the terms of this privacy notice, please do not access the site.
1.0 Data Controller and Data Protection Officer
Body Dryer Limited (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”) in line with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) as transposed into United Kingdom national law by operation of section 3 of the European Union (Withdrawal) Act 2018, together with the Data Protection Act 2018 and other data protection or privacy legislation in force from time to time in the United Kingdom following the United Kingdom exit from the European Union. For us to drive compliance, we have a Personal Information Management System (PIMS)
Body Dryer Limited could be acting as Data Controller, Joint Controller or Data Processor and have an appointed Data Protection Officer.
For UK residents any questions regarding this Privacy Notice should be addressed to the Data Protection Officer, Body Dryer Limited, 33 Newton Road, Preston, PR2 1DY.
If you are a resident of EU, please contact Body Dryer Limited for us to advise further.
2.0 The type of Personal Data we collect & the purpose of processing
At present, we gather and handle the subsequent data to facilitate our service to you and for overall administrative purposes:
| Type of Personal Data | Purpose of processing |
| Contact information (Name, email address, postal address, phone number) | Provide memberships, provide products, respond to queries, send updates, verify identity, verify eligibility |
| Payment information (payment details, billing address) | Process payments, and fulfil orders |
| Shipping Address | Send products to you |
| Company information | As part of provision of services on behalf of an employer, third-party benefit provider or reward provider |
| Unique identifiers (username, Membership Code) | To verify your identity and provide access to a product or service. |
| Preference Information (order history, marketing preferences) | Provide updates with regards to your use of the product, and products that may be of interest |
We may also collect.
| Type of information | Purpose |
| Communication information (comments, posts, feedback, email, chats, calls) | To enable us to improve services, and respond to your queries |
| Location information | To make recommendations about services in your area |
| IP Address including geographical location | For system administration, and service improvements |
| Date of Birth (in certain contractual circumstances) | Validate eligibility for products or services |
3.0 Acquisition of Personal Data
The majority of the Personal Data we handle is directly supplied by you through our website.
4.0 General Data Protection Regulation (GDPR)
Under the General Data Protection Regulation (GDPR), the legal grounds upon which we rely for processing this information include: your explicit consent, fulfilment of a contractual obligation or pursuit of legitimate interests.
5.0 Recipients of Personal Data
Body Dryer Limited might need to transfer or grant access to the Personal Data furnished by its customers to third parties to fulfil contractual obligations. For further details, please contact the Data Protection Officer at Body Dryer Limited.
All information you furnish to us is securely stored. Any payment transactions undergo encryption using SSL technology. If we have provided you (or if you have selected) a password for accessing our mobile app(s) or website(s), you are accountable for maintaining the confidentiality of this password. We urge you not to disclose your password to anyone.
We will not disclose your information to any of the third parties for marketing purposes.
While we strive to safeguard your Personal Data, please be aware that the transmission of information over the internet may not be entirely secure. Although we employ our utmost efforts to protect your Personal Data, we cannot guarantee the security of data transmitted to our site; therefore, any transmission is undertaken at your own risk. Upon receiving your information, we implement stringent procedures and security measures to prevent unauthorised access.
6.0 Personal Data Storage
We securely store your information and implement all necessary technical and organisational measures.
7.0 Retention periods
This refers to the duration for which records must be retained for administrative, legal, fiscal, historical, or other purposes. We endeavour to uphold and preserve sufficient, pertinent, and restricted records aligned with the objectives we establish. Hence, we establish maximum retention periods, and within those intervals, we will delete and securely dispose of information.
8.0 Your data protection rights.
Under data protection law, you have rights with regards to how a business uses your Personal Data, these rights are not always absolute, and they may not apply in all cases, they include: you have the right to ask us for copies of your Personal Data, you have the right to ask us to rectify Personal Data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete, you have the right to ask us to erase your Personal Data in certain circumstances, you have the right to ask us to restrict the processing of your Personal Data in certain circumstances, you have the right to object to the processing of all or some of your Personal Data in certain circumstances, and you have the right to object to decisions made with no human involvement, such as profiling, which use Personal Data to make calculated assumptions about you.
Your right to be informed is met by furnishing you with this Privacy Notice.
You have the right to access the information we possess about you, and upon making a request, we have one month to respond to you. There is no fee to exercise your rights under reasonable circumstances. However, a request may be declined under exceptional circumstances. For further information, you can consult the ICO’s assistance and guidance regarding your rights.
Request for access to your date is to be made to The Data Protection Officer, Body Dryer Limited, 33 Newton Road, Preston, PR2 1DY.
For more information on how to submit a request as a UK resident, and the information required, please see the following link from the ICO, on guidance for individuals, Your Rights, ICO.
9.0 Transfers, Third Countries and Safeguards
Body Dryer Limited collaborates with third-party entities that may necessitate the storage or transfer of Personal Data to a third country. Measures are implemented to ensure that the level of protection is maintained and that security controls are commensurate with the type of information being transferred.
When transferring Personal Data to third countries, we always guarantee the presence of appropriate transfer mechanisms. These mechanisms may include Data Protection Agreements, Standard Contractual Clauses, or International Data Transfer Agreements.
Additionally, we engage an external IT service provider to aid in the management of our IT systems and ensure their security. While we do not directly transfer data to this organisation, they are granted access to our systems to facilitate maintenance and IT support tasks.
10. Profiling
Profiling pertains to details regarding the decision-making process and the implications of its outcomes. It is important to note that profiling or automated decisions are not made without human intervention.
We utilise location services through our website to customise our marketing content based on your specific behaviour and activities. Additionally, we employ email monitoring services to track the emails we send to users.
We engage third-party providers of analytics and similar services to monitor statistics and user demographics.
Where you have provided us with a mobile number, and consent, we may market to you using SMS and Push notification interactions.
You can stop this profiling activity by contacting us via the website. Please be aware that by objecting to some of this data collection we may not be able to provide the product to you.
11.0. Cookies & Tracking
To enable our systems to recognise your device and to provide features to you, we use cookies. For more information about cookies and how we use them, please read our Cookie Policy which is available on the website.
12.0 Marketing Communications
We regularly send out email communication to keep you up to date with all the latest discounts and offers from Body Dryer Limited. If you wish to unsubscribe from these emails, you can do so at any time by simply clicking either of the links in the footer and you will be removed from all promotional emails. To unsubscribe from SMS marketing follow the instructions in the SMS received or contact us.
Please note that even if you decide not to subscribe to, or to unsubscribe, from promotional email messages, we may still need to contact you with important transactional information related to your account and your purchases. For example, even if you have unsubscribed from our promotional email messages, we will still send you confirmations when you make purchases on the website or provide updates to the Privacy Notice.
13.0 Changes to our Privacy Notice
We may change this Privacy Notice from time to time.
Changes will be posted online.
If you wish to view or alter your Privacy settings this can be done on the website.
14.0 In the event of a complaint
If you have any concerns about our use of your Personal Data, you have the right to make a complaint
In the first instance please contact Data Protection Officer, Body Dryer Limited, 33 Newton Road, Preston, PR2 1DY. If you are not entirely satisfied with the result of your complaint you can contact;
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. 0303 123 1113. ICO website: https://www.ico.org.uk
For EU residents:
Please refer to your National Supervisory Authority for details on how and where to submit your complaint.
Cookies policy
- What are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
We use cookies for several purposes, including:
- Authentication: To recognise you when you visit our website and to remember your preferences.
- Security: To prevent fraudulent activity and improve security.
- Analysis: To analyse how users interact with our website and to monitor its performance.
- Advertising: To deliver relevant advertisements to you and measure the effectiveness of our advertising campaigns.
- Types of Cookies
Essential Cookies
These cookies are essential for the proper functioning of the website and cannot be disabled in our systems. They are typically set only in response to actions you take that result in a request for services, such as setting your privacy preferences, logging in, or filling out forms. While you can configure your browser to block or alert you about these cookies, certain parts of the site may not function properly if you do so. It’s important to note that these cookies do not store any personally identifiable information.
Performance Cookies
These cookies enable us to track visits and traffic sources, enabling us to assess and enhance the performance of our site. They provide insights into which pages are the most and least popular, as well as how visitors navigate the site. All data collected by these cookies is aggregated and thus anonymised. If you opt out of these cookies, we will be unable to track your visits to our site and monitor its performance.
Functional Cookies
These cookies enhance the functionality and customisation of the website. They can be set by us or by third-party providers whose services we have incorporated into our pages. If you decline these cookies, some or all of these services may not operate properly.
Targeting Cookies
These cookies may be placed on our site by our advertising partners. These partners may utilise them to create a profile of your interests and display relevant advertisements on other websites. While they do not directly store personal information, they rely on unique identifiers for your browser and internet device. If you decline these cookies, you may receive less targeted advertising.